How to delete your data

This page explains how to remove the information Onshore Systems holds from your connected Facebook, Instagram, Google, Microsoft, Apple, QuickBooks or Xero accounts. See also Connected accounts in our privacy notice.

Option 1: disconnect in Admin

Sign in to your website admin, open Settings, then Connections (calendars are under Calendars), and choose Disconnect next to the account. We delete the stored sign-in tokens straight away and the information we copied from that platform within 30 days.

Option 2: remove the app on the platform

On Facebook, go to Settings, then Business Integrations, find Onshore Systems and choose Remove. On Instagram, use Apps and Websites in your account settings. Google, Microsoft, Intuit and Xero have similar app permission pages. Removing the app stops our access.

Option 3: ask us to delete it

Use our privacy request form, or email edward@onshoresystems.com, with the name of your business and the account you connected. We may ask you to confirm the request is yours. We delete the information within 30 days and tell you when it is done.

We keep only what the law requires us to keep, such as invoices, and a minimal record so that we do not contact you again if you ask us to stop.