We set it all up. You look after your patients.

Everything in your back office

• Online booking: online booking on your website: your appointment types, times and prices, one diary or one for each person with customers choosing who or anyone available, group classes with places left, a cancellation list that fills cancelled times, and packages and gift vouchers, with confirmations and reminders.
• Enquiries and inbox: every enquiry in one inbox, with a reply drafted for you to check and send.
• Invoices and chasing: invoices that customers pay by card, with polite reminders sent for you.
• Policies: the policies the law asks of you, in plain words, with your team's read-and-sign.
• Risk assessments: risk assessments from a ready library, reviewed on time.
• Review requestsPaid add-on: a review request after every job, so more happy customers leave one.
• Email newsletters: a newsletter in your own branding each month, written for you to approve.
• Leaflets and flyers: leaflets, flyers and van signs in your branding, ready to print.
• Xero or QuickBooksPaid add-on: your invoices and payments sent to Xero or QuickBooks Online, with month-end checks.
• Card payments: card payments into your own Stripe account, from your shop and from the pay link on each invoice.
• Finding commercial work: a finder for the local businesses that may need you, with letters and emails you read and approve first, and anyone who says stop never contacted again.
• Recurring plans: regular plans billed automatically, such as maintenance visits or memberships.
• Texts to patientsComing soon: appointment reminder texts, sent only to patients who agreed to them, with STOP always honoured.
• Move from another app: your patient contact list and price list brought across from a spreadsheet, and your Mailchimp list with each person's agreement kept, with any appointment, treatment or notes column cut out as the file is read.
• Set up for you: your back office filled in before you start from your website, Companies House and your answers (business details, team, services and prices), each marked for you to check, and nothing used until you confirm it.
• Team certificates: your team's tickets and certificates, with a reminder before any expires.
• Staff checks: each person's checks, qualifications and first aid with expiry dates, and a reminder before anything lapses.
• Staff courses: short courses that teach your team your own policies, with a quiz and a certificate.
• Safety checks: regular safety checks on a phone, with reminders when one is due.
• Maintenance and safety checks: repairs reported with photos, and the regular fire, first aid and equipment checks reminded when they are due.
• Visitor sign-in: a QR poster at the door: visitors and contractors sign in and out on their phone, with an evacuation list ready.
• Customer portal: a page where each customer sees their quotes, invoices and documents.
• Email signatures: matching email signatures for everyone on the team.
• Team leave: holiday and time off requested, approved and shown on the calendar.
• Recruitment: vacancies on your careers page, applicants from first contact to hired, and the checks a role needs before day one.
• Appraisals: probation reviews and yearly appraisals, signed by both people and kept confidential.
• Meetings and minutes: team and clinical team meetings with agendas, minutes and actions that become tasks, never about a patient.
• Staff surveys: anonymous staff surveys, with results shown only in groups of five or more.
• Clinic tools: exercise sheets and printable guides for your patients, in your own branding.
• Live booking times: your free times read live from Jane App, or a Book button to Cliniko, TM3 or the booking system you already use, and patients book there, so no patient details pass through us.
• Compliance dashboard: what the law asks of a business like yours, as a checklist with reminders.
• Online shopPaid add-on: an online shop for the products you sell, with delivery zones and prices you set, delivery days and card payment.
• Social postsComing soon: pictures and posts for Facebook and Instagram, written for you to approve.